The service department is the best I have ever had the experience to work with. The management and staff are all engaged in providing customer satisfaction. I am very happy with this shop and do recommend it my friends. Frank Scarpo, Rich Fiedler, and Rick (their lead tech), are all great at what they do and should be recognized for their excellent performance.
Garlad I Brooklyn, NY Apr 03, 2013
Felt welcome, every thing got hammered out in a professional manner. I drove off with a reliable vehicle.
Nicole L Brooklyn, NY Apr 02, 2013
Mr. Billingsley treated me with respect! He explained the problem that my vehicle was experiencing in a way that was not condescending. He arranged for my transport to the subway and he notified me when my car was ready. When I picked up my car, he explained what was done to the car and advised me to call him if anything arise in the future.
Pinchas D Brooklyn, NY Apr 02, 2013
Everything from making the appointment to dropping & picking up my vehicle was great.
Melvin G Brooklyn, NY Apr 01, 2013
Service person was very pleasant. The fact that a driver was available to take me to my destination and pick me up when my car became available. This was great service!
Adriane G Brooklyn, NY Apr 01, 2013
The professionalism of my salesman. He was patient and understanding, He did not push me into a sale and gave me the time I needed to decide which model was best for me.
James S. Astoria, NY Feb 25, 2013
I just purchase a 2013 explorer from Premier Ford in Brooklyn and was impress by the Saleman Anthony and Manager Demo for there professionalism and courtesy. I highly recommend Premier Ford. They went out of there way to please me.
Anthony Felice Brooklyn, NY Oct 24, 2012
Service area very efficient,professional,had the pleasure of dealing with a true gentleman named Frank Scarfo.
I was very impress with the knowledge of my salesperson Khan he was able to explain all about my explorer and he ensured that I understood what he was showing and also made himself available for any f/u question or concerns that may occur.