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DANVILLE, CA
Jan 22, 2014
The sales associate Chris Kassem was very helpful and thorough. He was always quick to reply to my questions whether via email, text or voice mail.

Pamela C.
OAKLAND, CA
Jan 09, 2014
No one likes to have to bring their car in for service, but the people at Audi of Oakland are no nice they make the trip pleasant and easy. I know that everything is done right and on time.

Pamela C.
OAKLAND, CA
Jan 09, 2014
No one likes to have to bring their car in for service, but the people at Audi of Oakland are no nice they make the trip pleasant and easy. I know that everything is done right and on time.

Eric G.
PIEDMONT, CA
Jan 07, 2014
Michael Burns was very pleasant and accomodative . We have a busy schedule with work and kids and he drove the car to our house to show my wife , handled the trade in , and followed up promptly to show us features and make sure we were happy with the car . First class , great hire.

Brendan P.
BERKELEY, CA
Jan 07, 2014
Everyone I've encountered at Audi of Oakland is very friendly, helpful, and extraordinarily reasonable. Getting a miscommunication error fixed which might've cost me $400 in parts I didn't intend to order was, dare I say, a pleasure to deal with and left me very satisfied with the resolution of the problem. Thanks so much, Eugene!

Brendan P.
San Francisco Bay Area, CA
Jan 07, 2014
Wow. Everyone I've encountered at Audi of Oakland's *SERVICE* department (unsure about sales, have never used em) is very friendly, helpful, and extraordinarily reasonable. Getting a miscommunication error fixed which might've cost me $400 in parts I didn't intend to order (and had already been installed when I realized something was wrong) was, dare I say, a total pleasure to deal with and left me very satisfied with the resolution of the problem. Also to add to that, this is the first time I've ever had anything done at this dealership. They're just great people, I guess! Definitely recommend as a normal servicing place or just getting one fix done. They seem to always have staff/mechanics available to get you in and back out without taking extra time waiting around.

Kirsten E.
RICHMOND, CA
Jan 06, 2014
Joe Nguyen is so kind and helpful. Excellent customer service, I feel like he makes an extra effort so that I feel welcome and comfortable. I look forward to going in to get my car serviced because I know I will get exceptional help.

Jon V.
CASTRO VALLEY, CA
Jan 01, 2014
received notification that I needed new tires. I was concerned that the dealer's prices may not be competitive. I was given time to check around and found that the dealer's prices were in fact competitive with tire stores. It took a couple of days to get the tires suggested by the person I was dealing with, but the dealer allowed me to keep the loaner car during the extended time.

Indigo D.
RICHMOND, CA
Dec 24, 2013
Everyone was so nice and so helpful. I actually wanted to give my salesman a Xmas gift! I felt really taken care of. Buying a car is always stressful, with so much to think about, and doing it solo all the more so. But I couldn't have asked for a better experience.

Miguel C.
San Francisco, CA
Dec 20, 2013
From the first point of contact with Audi of Oakland, they have exceeded all my expectations of superior customer service and friendliness. I first called and talked to Damien Perryman and stated what I was looking for. He was courteous and professional as well as very knowledgeable on the vehicles. I mentioned that I wanted to come in on a certain day and even though it was his day off, Damien accommodated to my time. Damien is an excellent sales person and everyone at Audi of Oakland was outstanding. I did purchase an Audi Q7 and highly recommend Damien & Audi of Oakland to anyone looking for a new Audi.

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